BIG JIMS TRIMS
CANCELLATION &
NO SHOW POLICY

Due to a few no-shows and (very) late cancellations, we have now put in a policy to try to reduce the number of no-shows and cancellations.

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NO SHOW POLICY

▪️ We understand life happens and you sometimes are unable to make a scheduled appointment, but if you no show we (us and your Barber) lose money as we will not be able to fill your missed appointment slot.

▪️ If you no show 3 times, you will no longer be able to pre-book appointments with us.

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CANCELLATION POLICY

▪️ We require a 24-hour notice of cancellation of any appointment. If you cancel within the 24-hour window, you will be charged a late cancellation/rescheduling fee. The amount will vary depending on the service. 

We appreciate your understanding and respect for our profession and time. 

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