Thank you for shopping at Big Jims Trims.
If you are not entirely satisfied with your purchase, we're here to help.
Please contact me if you have any problems with your order.
Please contact me within 7 days of delivery.
You have 14 calendar days to return an item from the date you received it.
We don't accept exchanges or cancellations, sorry.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
REFUNDS: Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
SHIPPING: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
MASKS: We cannot refund a mask once its been opened. Please check sizes before purchasing. If unsure please get in touch for more info before ordering one.
CONTACT US: If you have any questions on how to return your item to us, contact us. info@bigjimstrims.no
